Catalog & Customer Data Migration
Nothing migrates until it's reconciled against the source, record for record.
Start a projectData migration is where a launch quietly breaks. A product export runs, images map to the wrong variant, a chunk of order history doesn’t come across because the source platform structured it differently than the destination expects. None of it shows up on the homepage. It shows up three weeks later when a support ticket references an order that no longer exists, or a customer’s saved address is gone.
We extract the catalog and customer data from the source platform’s actual structure, transform it to fit the destination, and reconcile every product, customer, and order against the source — record for record, not a sample. The full migration runs against staging first, with real test orders and the edge cases that break naive imports, before it touches anything live. And once the store is live, we keep checking — the weeks after cutover are when a missed record actually surfaces, and we’re still watching when it does.
Built and run, end to end.
Catalog extraction and transformation
Products, variants, images, and pricing get extracted from the old platform's actual data model — not a flattened CSV export — and transformed to fit the destination's structure. Attribute relationships and variant logic are preserved deliberately, not approximated.
Customer and order-history migration
Customer accounts, addresses, order history, reviews, and where the platforms support it, stored credit and passwords move across intact. Order history matters for support and returns long after cutover, so it's treated as core data, not a nice-to-have.
Record-for-record reconciliation
Every migrated product, customer, and order gets checked against the source system — counts, totals, and individual records, not a spot check. Nothing is marked migrated until it's verified to actually be there.
Staged validation before launch
We run the full migration against a staging environment first, with real test orders and edge cases — discontinued products, guest checkouts, split-tender orders — before it ever touches the live store. Problems surface in staging, not in front of customers.
Questions, answered.
Does order history survive the migration?
Yes. Order history migrates and gets reconciled against the source system before launch — it matters too much for support, returns, and customer lifetime-value reporting to treat as optional. Where a platform genuinely can't carry certain order fields across, we flag it up front, not after a customer calls asking where their history went.
How do you verify nothing was lost in the migration?
Record-for-record reconciliation. We check migrated counts and individual records against the source system for products, customers, and orders — not a sample, the full set. Discrepancies get resolved before launch, and you get a clear accounting of what moved and what didn't.
What happens to customer passwords and accounts?
Where the source and destination platforms both support it, passwords migrate without forcing a reset. Where they don't — which happens more than vendors admit — we set up a clean, one-time reset flow instead of leaving customers locked out on launch day, and we tell you which case you're in before it matters.
Is there data that genuinely can't move?
Occasionally — usually a platform-specific customization or a field the destination system has no equivalent for. When that happens we say so plainly, before launch, and agree with you on whether to rebuild it, replace it, or retire it. What we don't do is quietly drop it and let you find out later.